Terms of Service

Effective Date: July 2, 2026 · Last Updated: July 2, 2026

Business Name: Eds Brothers Chimney
Address: 22-44 Eastern Ave, Malden, MA 02148
Phone: (857) 300-4755

Agreement to These Terms

By using our website, contacting us, booking an appointment, submitting a request, or opting in to receive text messages from Eds Brothers Chimney, you agree to these Terms of Service ("Terms"). If you do not agree to these Terms, do not use our website, forms, services, or messaging program.

We may update these Terms at any time by posting an updated version on this page. The effective date above reflects the latest update.

Website Use

You agree not to use our website in any way that could damage the website, interfere with another person's use of the website, violate applicable laws, submit false or misleading information, or attempt unauthorized access to any systems, accounts, or data.

Services

Eds Brothers Chimney provides professional services, customer communication support, appointment and scheduling support, service-request follow-up, dispatch-related communication, and related business support services.

Our SMS program may be used to communicate with customers and business contacts who provide their mobile number and opt in to receive text messages from Eds Brothers Chimney.

Messaging Terms and Conditions (SMS)

This section applies if you opt in to receive SMS/text messages from Eds Brothers Chimney.

4.1 Program Purpose

Eds Brothers Chimney's SMS program may include mixed professional-services messages, including:

Messages are sent only to recipients who provide their mobile number and opt in to receive SMS messages from Eds Brothers Chimney.

4.2 How You Opt In

You may opt in by entering your mobile number on an Eds Brothers Chimney appointment, booking, intake, contact, or SMS opt-in form and checking a separate unchecked SMS consent checkbox for mixed professional-services SMS messages.

The consent disclosure explains the types of messages you may receive, including appointment, scheduling, service/job status, dispatch/job detail, customer-care, service-request follow-up, quote follow-up, and service offer follow-up messages. The disclosure also states that message frequency may vary, standard message and data rates may apply, consent is not a condition of purchase, and you can reply STOP to opt out or HELP for help.

4.3 Consent Is Not Required to Purchase

Your consent to receive SMS messages is not a condition of purchasing any goods or services from Eds Brothers Chimney.

4.4 Message Frequency

Message frequency may vary depending on your appointment, service request, scheduling activity, quote follow-up, support conversation, or other communication with Eds Brothers Chimney.

4.5 Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and plan.

4.6 Opting Out

You may opt out of receiving SMS messages at any time by replying STOP to any message from Eds Brothers Chimney. After you opt out, you may receive one final confirmation message, and then no further SMS messages will be sent unless you opt in again.

You may also opt out by contacting us directly using the contact information below.

4.7 Help

For help, reply HELP to any message from Eds Brothers Chimney, or contact us at:

Phone: (857) 300-4755

4.8 Supported Carriers and Delivery

SMS message delivery is subject to carrier availability, carrier filtering, and network conditions. Carriers are not liable for delayed or undelivered messages.

4.9 Your Responsibilities

You agree that:

4.10 Privacy for Mobile Information

We do not share or sell mobile information, text messaging originator opt-in data, or SMS consent with third parties or affiliates for promotional or marketing purposes.

We may share information with service providers only as necessary to deliver messages, operate our services, maintain records, comply with legal obligations, or support customer communications.

For more details about how we collect, use, and protect information, please review our Privacy Policy.

No Guarantee of Message Delivery

SMS messages may be delayed, blocked, filtered, or undelivered by mobile carriers, messaging providers, or network conditions. Eds Brothers Chimney does not guarantee that every SMS message will be delivered.

Disclaimers

Our website, forms, services, and messaging program are provided "as is" and "as available." We do not guarantee uninterrupted, error-free, or fully secure operation of the website, services, or messaging program.

Limitation of Liability

To the fullest extent permitted by law, Eds Brothers Chimney will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to your use of our website, services, forms, or messaging program.

Governing Law

These Terms are governed by the laws of the State of Massachusetts, without regard to conflict-of-law rules.

Contact Us

Eds Brothers Chimney
22-44 Eastern Ave, Malden, MA 02148
Phone: (857) 300-4755

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